In order to trade on the platforms offered by the company, users need to sign up and create a new account. In case users choose to set up a demo account, they need to provide certain personal details and their email address. However, if they are signing up for a live account, the requirements include other documents related to ID verification and address verification.
Once the account has been set up, users can start their journey by making a deposit. Such deposits can be made using a range of options, including wire transfers, credit cards, debit cards, Neteller, Skrill, and more. Once users have made a deposit, they can choose from a wide range of instruments, including both regular and exotic currency pairs, cryptocurrencies, selected commodities, as well as a wide range of stocks and more.
Another point worth noting is that the method of withdrawal should be the same as the one used to make the deposit. Withdrawals can only be made once the user account has been verified by the company. There are no charges levied on deposits and withdrawals.
The company offers customer support in a range of languages, including English, Urdu, Hindi, Russian, Arabic, Spanish, Chinese, Vietnamese, and Thai. This ensures that users from around the world can get their queries addressed smoothly. The customer service team is available 24/6, ensuring timely support for any inquiries that may arise. The team can be reached using various channels such as email, phone, and live chat. For individuals who are comfortable finding their own answers, the FAQ section is especially helpful.